Last updated 1 August 2026
If you attend your scheduled Build Call and, by the end of that call, you do not have a working app in your own account, email support@launchmyownapp.com within 7 days of the call. We will refund your $20 in full and send you an additional $20 for your time.
The $20 is paid by the same method as your original payment where possible, or by an alternative method we agree with you. It is a goodwill payment, not compensation for any loss.
If we get on the call and honestly do not believe we can help you succeed, we will tell you directly, refund your $20, and you keep anything we built with you up to that point. You do not need to request this — we will do it.
Changed your mind before your Build Call takes place? Email us and we will refund your $20 in full, no questions asked. You can also reschedule instead — your $20 holds your place and does not expire.
If you added Priority Setup and your call has not yet taken place, it is fully refundable on request. If your call has taken place and it was prioritised as described, the add-on has been delivered and is not refundable — but the $20 guarantee above still applies to the call itself.
Email support@launchmyownapp.com from the address you used to buy, tell us what happened, and we will reply. Approved refunds are issued to your original payment method within 5 business days of approval. Your bank may take a few days longer to show it.
Please contact us before raising a dispute with your bank — it is faster, and we would rather fix it ourselves.
This policy is offered in addition to any rights you have under consumer law and does not limit or replace them.
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